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Plenty of people who call us have never hired a junk removal company before, and that’s fine. The first question is almost always, “Can you pick this up?” And the answer is almost always yes.
Here’s how it goes. You send us a few photos. One of our estimators looks them over and sends you a price, usually within about 30 minutes. If we can do it the same day, we will; if not, we can usually get there the next day. Then the crew removes everything, loads the truck and cleans up before leaving. Whether it’s a single couch in Brunswick or a whole-house estate cleanout on St. Simons, the steps are the same — no paperwork, no hoops, and nobody asking you to figure out how many cubic yards of junk you have.
Tell us what you have.
What you do
Call, text or send a request online, with a few photos of what needs to go if you can.
What we do
Stephanie usually answers herself. We ask a couple of questions about what’s going and where it is, and we take it from there.
The first question is almost always, “Can you pick this up?” And the answer is almost always yes. The next thing we’ll ask is whether you can text us a few pictures.
Here’s why. What looks like a quick, simple job doesn’t always turn out to be quite so simple. From a few photos we can get a pretty good idea of how much everything weighs, how long the job will take, how many people we’ll need, what equipment it takes and what it’s going to cost. Sometimes “it’s just a few things” turns out to be half the contents of a three-bedroom house. We get a kick out of that, and it’s all part of the business.
Call and Stephanie usually answers herself. If she can’t, another real person normally does — no call center, no script — and a missed call usually gets returned within about 15 minutes. The online form and email work too.
You don’t need to fill out a bunch of paperwork or figure out how many cubic yards of junk you have. That’s our job. For larger or more complicated projects, especially estate cleanouts and hoarding cleanups, we’ll sometimes come out and take a look in person.
Get a price before we arrive.
What you do
Look over the price and decide whether it works for you.
What we do
One of our estimators reviews your photos and sends you a price, usually within about 30 minutes, sometimes faster.
Once you text us a few photos, one of our estimators takes a look at what needs to be removed: how much it weighs, how long it’ll take to load, how many people we’ll need, and whether things can be donated or need to go to the landfill. Then we put together an estimate and send it to you. Most of the time that’s within about 30 minutes, sometimes even faster.
When we give you a price, we stand behind it. If we underestimated the time or the weight, that’s on us — you shouldn’t pay for our mistake. The price only changes if you add to the job, and we’ll tell you what that costs and let you decide before we do it. No surprises.
We’d much rather have you pleasantly surprised by the service than unpleasantly surprised by the bill. If you want to see what moves the number — volume, weight, access and where the load has to go — the pricing page walks through it, and if anything in your estimate is unclear, just ask.
Between scheduling and pickup
The next question is almost always, “How soon can you come get it?” Once people decide something needs to go, they wanted it gone yesterday, and we understand. Same-day pickup is often available in Brunswick, St. Simons Island, and the Golden Isles — call or text for the next opening. If we can do it the same day, we will; if not, we can usually get there the next day. Camden County and inland areas are scheduled, usually within the week. And there’s nothing you need to do to get ready. Absolutely nothing. That’s why you’re hiring us.
We show up, stand behind the price, and get to work.
What you do
Absolutely nothing. That’s why you’re hiring us. Just show us what’s going.
What we do
The crew plans the best way out, removes everything and loads the truck.
Once the appointment is confirmed, we call on the way so you're not guessing about the timing. Then our crew shows up, removes the items and loads everything onto the truck. We don’t expect you to drag furniture to the curb, pile everything in the driveway or spend your Saturday getting ready for us. If you wanted to do all that work, you probably wouldn’t need us in the first place.
We treat your home the way we’d want somebody to treat ours. Before we start moving anything, we look at the best way to get it out without damaging floors, walls, doorways, driveways or landscaping. Sometimes that means protective coverings and moving blankets, taking a door off its hinges, or simply an extra set of hands. We don’t believe in dragging a 300-pound refrigerator across somebody’s hardwood floors and hoping for the best. Outside, we’re just as mindful of flower beds, sprinkler heads and driveways. Every property is different, so we use common sense and plan accordingly.
We bring the hands the job needs. If it’s a heavy piece like a piano or a hot tub, that means the right number of people and the right equipment, worked out from your photos before we arrive. You don’t need to provide tools or move anything heavy yourself — that’s the work we’re there to do.
And if, while we’re there, you’d like us to take a few more things, we’re glad to. We’ll explain what the additional work will cost and let you decide before we load it.
We sweep, we leave, we donate or recycle.
What you do
Pick a date that works for you. We confirm everything with you before the crew is scheduled.
What we do
We clean up before we leave and figure out the right destination for each thing: reuse and donation where an organization will take it, recycling when practical, and proper disposal for what has genuinely reached the end.
Before the truck pulls out, the crew cleans up the area. Our goal is to leave the property looking better than when we arrived, not give you something else you need to fix.
There is no single answer to where a load goes. It depends on what the item is, what condition it’s in, whether it has useful life left, whether an organization will actually accept it, whether there’s salvage value, what the facility nearest the job takes, and what makes operational sense that day. Furniture in genuinely usable shape gets offered to the organizations we work with — HART, Habitat ReStore, Boys and Girls Club, Salvation Army, Goodwill and others — and they decide what they take. Dead refrigerators and freezers go through the appropriate appliance and refrigerant recycling or disposal channel — often SA Recycling in Brunswick. Metal is usually recycled as scrap. Construction debris and yard material go to facilities that accept them, which is not every facility. And some of it has genuinely reached the end of its life and goes to the landfill, which we will say plainly rather than dress up.
Refrigerant appliances go through the appropriate appliance and refrigerant recycling channel, where the regulated recovery happens. EPA Section 608 covers it, and the cost of handling it properly is built into the appliance price.
If you need photos or a list of what left for your records, tell us when you book and we’ll work with you.
That’s the process, end to end. We try to keep it as simple as possible. You shouldn’t have to spend half your day figuring out how to get rid of an old couch or a garage full of junk. That’s what you’re hiring us to do, and our job is to make it easy.
Common questions
Common questions about the process.
Ready when you are
Ready to get it out of your driveway?
Get a firm price from photos. Same-day pickup often available across the Golden Isles.
Get a free estimate onlineOpen Mon–Sat 7:30am–10pm · Sunday 9am–7pm