Privacy Policy
Last updated: April 27, 2026
Golden Isles Junk Removal, LLC (“Golden Isles Junk Removal,” “we,” “our,” or “us”) operates this website and the junk removal services described on it. This Privacy Policy explains what information we collect from website visitors and customers, how we use it, who we share it with, and the rights you have over your information.
Information we collect
We collect information directly from you, automatically as you use the site, and through the limited tracking technologies described below.
Information you provide directly
When you request a quote, contact us, or schedule service, you may provide:
- Name, phone number, and email address
- Service address and the address where junk removal will occur
- Photos of items you’d like removed
- Description of the items, the property, or the job
- Payment information (processed by our payment provider — we do not store full card numbers)
- Any other information you choose to share with us in messages or on the phone
Information collected automatically
When you visit the site, our hosting provider and analytics tools may receive standard log information including:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages visited and approximate time spent
- Device type (desktop, mobile, tablet)
Cookies and similar technologies
We use a small number of cookies and similar technologies for site functionality and basic analytics. We do not currently use third-party advertising trackers, behavioral profiling, or cross-site tracking pixels. If we add advertising technology in the future, this policy will be updated and the cookie banner will reflect the change.
How we use your information
We use the information we collect to operate the business, communicate with you, and meet our legal obligations. Specifically:
- Respond to quote requests and contact-form submissions
- Schedule, perform, and complete junk removal services
- Send service-related text messages, calls, and emails (estimate confirmation, scheduling, arrival notice, completion receipts)
- Process payments and send receipts
- Improve the website, our service operations, and customer experience
- Comply with legal, tax, and regulatory obligations
- Defend our legal rights when necessary
How we share information
We do not sell your personal information. We share information only in the following limited circumstances:
Service providers
We use third-party service providers to operate parts of our business, including our customer relationship management (CRM) software, payment processor, scheduling and dispatch tools, communications providers (call and text routing), and website hosting. These providers receive only the information necessary to perform their function and are contractually required to protect it.
Legal compliance and protection
We may disclose information when we believe in good faith that disclosure is necessary to comply with a court order, subpoena, or other legal process; to enforce our terms of service; to protect our rights, property, or safety, or that of our customers or others; or to investigate or prevent suspected fraud, security issues, or violations of law.
Business transfers
If Golden Isles Junk Removal is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change and of any choices you may have regarding your information.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect against loss, theft, misuse, and unauthorized access. No system is completely secure, however, and we cannot guarantee the absolute security of your information. If you become aware of a security issue affecting your information, please contact us using the information at the bottom of this policy.
Your rights and choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we have about you
- Correction — ask us to correct information that is inaccurate or incomplete
- Deletion — ask us to delete personal information we hold about you, subject to legal retention requirements
- Opt-out of marketing — unsubscribe from non-essential communications at any time (service-related communications about your job will continue while we are completing it)
- Portability — request that we provide your information in a portable format, where reasonably feasible
How to exercise your rights
To exercise any of these rights, contact us using the information in the “Contact us” section below. We will respond within a reasonable time and may need to verify your identity before fulfilling your request.
Children’s privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete that information.
Third-party links
Our website may contain links to third-party sites (for example, partner organizations, social media profiles, or referenced businesses). This Privacy Policy does not apply to information collected by those third parties. We encourage you to review the privacy policies of any third-party site you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we update this policy, we will revise the “Last updated” date at the top of this page. Material changes will be communicated through the website or through direct contact with active customers as appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact us about privacy
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us:
- Phone: (912) 222-1677
- Mail: Golden Isles Junk Removal, LLC — Brunswick, Georgia
- Through the contact form at /contact